Truck Smash Repairs

End-to-end, insurer-friendly repairs that minimise downtime and restore safety.
Why This Service Matters

Accident damage affects more than panels; it can distort chassis geometry, steering, braking and load stability. Wales Heavy Vehicle Repairs restores integrity fast: we assess, liaise with insurers, laser-straighten chassis, repair panels, and verify mechanical and electrical systems. Company-owned sites nationwide minimise downtime and return vehicles to service.

WALES Workshop 24 min
What We Repair

Trucks & Semi-Trailers

Prime movers and rigid trucks

Buses & Coaches

Passenger and charter vehicles

Trailers

All trailer types and tankers

Heavy Equipment

Earthmoving and construction

Commercial Fleets

Multi-vehicle operations

How We Work

We combine specialist people, proven processes and modern equipment to achieve safe, consistent, cost-effective results and to reduce cycle time without compromising quality.

1
Assessment and Imaging

A qualified estimator conducts a structured inspection, capturing high-resolution photos and precise measurements (rails, cross-members, cab mounts, axle positions). We scan for hidden damage, note deformation points, and document required OEM procedures to scope structural and cosmetic work accurately.

2
Clear Quotation and Insurer Liaison

You receive a transparent, itemised estimate. We work directly with major insurers, supplying imagery and measurements for rapid approval, minimising back-and-forth. Our team keeps you updated on authorisations, parts ETAs and forecast delivery dates.

3
Structural Repair and Alignment

Chassis and sub-structure repairs are completed on heavy benches with laser/optical measurement to restore rail straightness, twist, diamond and sag. We repair or replace cross-members, cab mounts and brackets as required, then re-verify datum points to ensure correct geometry and handling.

4
Panel and Component Repair

We repair or replace cabs, doors, guards, bumpers, lighting, glazing and fittings to specification. Mounting points are checked against OEM tolerances. Fibreglass and composite parts are repaired in dedicated bays for a seamless finish and long-term durability.

5
Refinishing

Surfaces are prepped, primed and refinished in down-draft bake booths for OEM-grade results. We colour-match to fleet standards or manufacturer codes and can integrate decals or branding so vehicles return to work looking consistent and professional.

6
Mechanical and Electrical Checks

Where available on site, our technicians verify steering, braking, cooling and electrical systems, scan fault codes and road-test (as appropriate) to confirm performance post-repair. Any safety-critical issues found are rectified or quoted for your approval before release.

7
Final QA, Documentation, Handover

A second-person QA confirms workmanship, torque settings and measurements. You receive clear documentation, including alignment data and paint product specs where applicable. We plan collection or delivery to get your asset back on the road.

Capabilities and Equipment
Laser/Optical Chassis Measurement

Heavy-duty benches with precision systems to correct twist, diamond, sag and side-sway, ensuring accurate steering geometry and tyre wear.

Large Truck Spray Booths

Full-length down-draft bake ovens that cure coatings for durability, gloss and chemical resistance, ideal for high-mileage assets and harsh conditions.

Fibreglass Repair

Dedicated composite bays for fibreglass repairs and moulding, restoring bumpers, fairings and panels to a factory-grade profile.

Fabrication and Welding

In-house metal fabrication for brackets, cross-members and repairs where manufacturer approvals permit, reducing delays and improving fit.

Auto-Electrical Diagnostics

Modern scan tools and testing procedures to diagnose and validate lights, sensors, ABS/EBS and auxiliary systems after impact.

Overhead Lifting

Heavy-duty lifting systems (where fitted) to safely handle cabs, bodies and components, protecting parts and accelerating throughput.

All in-house at major sites to reduce cycle time and maintain quality control.

Quality, Safety and Compliance

Repairs follow OEM methods using genuine or certified parts. Technicians are current on standards and our sites are authorised by insurers. Structural work is measured and documented; refinishing uses system-matched coatings baked to spec. We never compromise on safety and provide data-based recommendations to keep vehicles compliant and operators protected.

OEM Methods

Genuine Parts

Trained Technicians

Insurer Authorised

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Results Gallery
ISUZU
ISUZU
Kenworth
DAF
ISUZU
Caterpillar
Scania
Isuzu
Tipper Body
Kenworth
Iveco
Daf
Fleet and Commercial Services

Our fleet program prioritises uptime with priority booking, SLA-based turnaround targets, proactive communication and consolidated invoicing. National consistency across company-owned sites means the same standards, processes and documentation, whether you operate in Perth, Adelaide, Darwin, Melbourne, Sydney, Newcastle, Brisbane or Townsville.

Priority booking and scheduling

Service Level Agreements (SLAs)

Consolidated invoicing

National consistency

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Frequently Asked Questions

Straight answers on truck smash repairs, alignment, paint matching, turnaround times, and insurer approvals.

Yes. In many policies you have choice of repairer. Ask your insurer to direct the claim to Wales Heavy Vehicle Repairs, or provide us your claim details and we’ll liaise with them on your behalf.

We use heavy benches with laser/optical measurement to correct rail straightness, twist and diamond, then verify critical points (axle centres, cab mounts, cross-members). A post-repair alignment check confirms geometry before release.

We colour-match to manufacturer codes or fleet standards and refinish in down-draft bake booths for consistent gloss and durability. Where needed, we can blend adjacent panels to achieve an OEM-grade match.

Yes. We repair buses and coaches, including a dedicated Sydney bus facility. Structural, interior and exterior works are completed to meet safety and compliance requirements for passenger vehicles.

Core services are available nationwide. Some sites feature enhanced equipment (e.g. additional spray booths, fibreglass bays, overhead cranes). Your coordinator will schedule work at the best-equipped Wales site to meet your timeframe.

Service Area and Response

We service all major Australian freight corridors through our company-owned network. From incident support and estimating to structural repair and refinishing, our teams coordinate end-to-end truck smash repairs so your vehicle returns to work quickly and safely. For Sydney bus fleets, we operate a dedicated bus facility.

Get Your Vehicle Back on the Road

Every day off the road costs. Book an online assessment or call 1300 4 WALES to schedule truck smash repairs with Australia’s most trusted heavy vehicle network. We’ll manage the insurer, complete the work to spec and return your asset ready for service.

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